General Tips of Accommodation for People with Disabilities
Don’t assume a person cannot perform a certain task. With the right
accommodations and support, anyone can be productive. In terms of accommodation,
the person with the disability knows best what he or she needs.
Keep hallways and office spaces clear from excess clutter that may make
it difficult for people to maneuver around or reach equipment such as fax
machines, copiers, printers, etc.
Disseminate company information, announcements or events through various
methods of communication such as email, voicemail, flyers, brochure, etc.
Provide accessible restrooms, drinking fountains and telephones. If such
facilities are not available, be ready to offer alternatives, such as a private
or employee restroom, a glass of water, or a desk phone.
When planning a meeting or other event, try to anticipate specific accommodations
that a person with a disability might need. If a barrier cannot be avoided
let the person know ahead of time.
Transportation is often a major issue for those who have to depend on others
to get them to and from work. Offering flexible work schedules is a way to
accommodate transportation needs.
Be prepared. Encourage fellow employees to learn how to assist persons with
disabilities in cases of emergency including proper evacuation procedures
and medical emergencies.
Help encourage interaction between employees with disabilities and their
co-workers. Include employees with disabilities in group activities, meetings,
and social gatherings. Forming workgroups or teams with interdependent tasks
are an excellent way to enhance employee relations.
Be approachable. Saying “If you need anything, just ask,” speaks
volumes in terms of reassuring the person with a disability that you are willing
Specific accommodation tips for working with people with Mobility Impairments
Help organize materials or position office equipment such as fax machines,
printers, etc. at a comfortable height and reach.
Do not pile materials underneath tables as it hinders persons using wheelchairs
from pulling up to the tables.
Specific accommodation tips for working with people who are Deaf or Hard of
Assistive devices such as Text Telephones (TTYs) or visual alerts such
as signal lights on phone or office doors are examples of accommodations for
persons who are deaf or hard of hearing.
Teach any unusual or specific words and terms as part of that workplace.
Specific accommodation tips for working with people with Blind and Visual
Hand-held magnifiers, Braille labels, or screen reader software are examples
of low and high tech accommodations.
When describing a work routine, be specific with your language.
Inappropriate: “The files go here.”
Appropriate: “The finished files go in the top drawer of the
filing cabinet on the left of your desk.
Help the person become acquainted with the workplace environment. Describe
or point out location of the bathrooms, water fountains, exits, etc. Also
point out office hazards such as file cabinets in the hallways, desks, or
Ask how the person prefers to handle regular written printed materials.
Be prepared to read the information if the person says that he/she would like
Specific accommodation tips for working with people who have Cognitive or
Adjust work schedules to allow for sick or medical leave.
Simplify a task by modifying procedures or allow extra time to learn procedures.
Teach multi-stepped tasks one by one. Have written instructions available
for the person to refer to when necessary.
Make a check-list to help the person remember what needs to be done and
in what order. Utilize a calendar to show due dates and timelines.
Install wall partitions around workstation to minimize distractions.
Impairments specific accommodation tips for working with people with Speech
Communication boards or speech and voice enhancement equipment are examples
of assistive devices that help persons with speech impairments communicate.
If necessary, use email or other forms of written speech to enhance the
means of communication.